management gets threatening emails about the printer being offline.
those people at headquarters need to **** off with their threatening emails. They don't work at the store level and don't know what goes on/why the printer was unplugged. if you're reading this, headquarters, **** you!
management gets threatening emails about the printer being offline.
those people at headquarters need to **** off with their threatening emails. They don't work at the store level and don't know what goes on/why the printer was unplugged. if you're reading this, headquarters, **** you!
Its not an email from headquarter, its just an auto-generated email from Catalina. Its tells you which machines are not working along with the reason, along with how many days.
I've gotten a call from catalina about one of the uscan ones being unplugged before too. Happens all the time. Gotten one once after a register failed to reboot properly.
If you run out of INK...make sure someone calls and they send more. Its normally ordered by Catalina depending on your print volume, so they do not like it when you "borrow" from other stores. On the office phone call the help desk and say Catalina....and tell them to send more ink! Ordering paper is all up to the who ever orders FE supplies weekly. (FYI......Catalina Ink is shipped in a green box that either looks like a small shoe box or double long sized shoe box).
Catalina send an automated email to store that have "out of order" machines and normally call if the machine is "out of order" for more then 3 days.
-- Edited by EUID_Unknown on Saturday 1st of September 2018 09:24:12 PM
-- Edited by EUID_Unknown on Saturday 1st of September 2018 09:25:23 PM
We just unplug them. Beeping stops. Catelina printers just spit out coupons that end up all over the place. I dont know why we have them to be honest. It does NOTHING for marketing like they say. (Half the stuff "grows legs" and "walks" out the door anyways).
