"My" Kroger is starting to look like our Wal-Mart now. Earlier this year, Wal-Mart did something similar.
Two more cashier lines gone.
Good. Rather deal with a machine than you non smiling no help unfriendly associates.
Keep in mind, someone has to manage those machines and assist the customers with them. Not everyone knows how to use them, and some customers prefer live people helping them.
Pretty normal. My Kroger store went down to one register open all but during evening prime time hours. 90% self check like it or not. Boy is it pissing off the customers. Customers refusing to learn technology will find them selves in a bad boat if they don't learn basic every day current technology skills that are like two decades old.
"My" Kroger is starting to look like our Wal-Mart now. Earlier this year, Wal-Mart did something similar.
Two more cashier lines gone.
Good. Rather deal with a machine than you non smiling no help unfriendly associates.
Feel free to endure that stupid fifty cent "charge" for cash back; the machines that tell you "remove the last unscanned item" even though there's nothing there; the inability to buy any cough syrup without showing ID to the attendant; the need for the attendant to swipe his or her card because you told the machine just ONE time that you didn't want to bag an item...
Seriously. If you have that big of a problem, perhaps it's with you, and not the cashier or courtesy clerk.
The store I'm currently at went from six to twelve to eighteen in under three years. We've lost six registers in the process. For much of the day there's one or two cashiers (and this is a Marketplace) and that's it as they've cut back on scheduling people ever since the newest cluster of self checks came online. It's not at all uncommon to see four, five or more customers all in line at the one or two open registers.
They are NOT happy.
Heck, the nearest Walmart Supercenter has fewer self checks and more registers open on a regular basis. So much for Customer 1st and Faster Check-Out at Kroger...
Oh wait silly me that's all a thing of the past. We've moved on to Feed the Human Spirit and Zero Waste (HAH!)... at least for the time being
Yes. Cashiers are highly skilled and work their buts off. If bagging looks easy to you please try it. Corporate wants to have lots of registers operated by one person. Will save loads of money and put the customers in their place. Don't buy Toshiba cause they keep bad company and maybe we can't trust them.
A local Wal-Mart added a group of self checkout stations recently, but they desperately needed it. All of the Wal-Marts in my area have problems with only a couple of their many normal registers being open. The Krogers here are all pretty good about having a lot of lanes open. Self check-outs are still packed, though.
"My" Kroger is starting to look like our Wal-Mart now. Earlier this year, Wal-Mart did something similar.
Two more cashier lines gone.
Good. Rather deal with a machine than you non smiling no help unfriendly associates.
Feel free to endure that stupid fifty cent "charge" for cash back; the machines that tell you "remove the last unscanned item" even though there's nothing there; the inability to buy any cough syrup without showing ID to the attendant; the need for the attendant to swipe his or her card because you told the machine just ONE time that you didn't want to bag an item...
Seriously. If you have that big of a problem, perhaps it's with you, and not the cashier or courtesy clerk.
I dont sweat 50 cents bruh I got a real job and have disposable income unlike you. And stop living in the 50s machines are way advance and can do a whole lot more than you seem to know.
