Anyone else have customers that treat you like you are blind, deaf or incapable of understanding anything?

Date: Nov 29, 2019

Anyone else have customers that treat you like you are blind, deaf or incapable of understanding anything?

mega-kitteh · Guru

I know how you feel. Unfortunately, the only thing we can do about it is....nothing. if you say you can see what is in their cart, even if done politely, they get mad and insulted. If you say you understand, they get mad. The only solution is, is just to grin and smile.

What gets me is that if you are bagging and they get in the way. If you move around them to bag they can get mad. I've seen it happen and experienced it firsthand. I was even told that if they are in your way just deal with it and move around them.to bag the order only if you are sure they wont get offended.

Date: Nov 30, 2019

mega-kitteh wrote:
I know how you feel. Unfortunately, the only thing we can do about it is....nothing. if you say you can see what is in their cart, even if done politely, they get mad and insulted. If you say you understand, they get mad. The only solution is, is just to grin and smile.

What gets me is that if you are bagging and they get in the way. If you move around them to bag they can get mad. I've seen it happen and experienced it firsthand. I was even told that if they are in your way just deal with it and move around them.to bag the order only if you are sure they wont get offended.

Lol get offended. they know their in the way yet cry about it. Man the world needs to end

DEA2K18 · Senior Member

I love when they walk the whole store as they claim looking for a product. See a associate to complain about how they cant find nothing, when the product is right in their face. Then state that we move stuff, when it been in the same spot for years. If it was a snake it would of bite me. Sometimes I wish I did have a snake.

Date: Nov 30, 2019

My favorite thing is is when a customer asks me if we have something in the back and I'll tell them no, it didn't come in. I'll know this to be true because I'm the one who puts up the order. The customer will then ask someone else the same question and they'll turn and ask me if we have the item.

Date: Nov 30, 2019

I'm the only female meat cutter in our department, and the men in the department respect me and know I know what I'm talking about. But it kills me when customers just assume I can't cut anything or if they ask one of the men something directly after asking me. Also when I answer the phone people often think they pressed the wrong department. It's frustrating.

Date: Nov 30, 2019

What I don't like (and this is when you know you have an a*****e customer) is when something is sold out on the shelf and someone asked you if you "can go in the back and look." My answer is always NO-the stockers come in at 10PM and you can come back then and ask them-everything has been put out.

Date: Nov 30, 2019

Face it customers are arrogant and don't listen. You can explain things over and over again and they won't understand sh-it. They treat you like you're stupid and restarted and to hell with how intelligent you are. To them you're just a mindless lave that can't comprehend logic and you're treated just the same. Only in the past 5 years or so have I noticed people getting stupider.

Date: Dec 1, 2019

Anonymous wrote:
I'm the only female meat cutter in our department, and the men in the department respect me and know I know what I'm talking about. But it kills me when customers just assume I can't cut anything or if they ask one of the men something directly after asking me. Also when I answer the phone people often think they pressed the wrong department. It's frustrating.

As a guy, I have the same problem in the bakery department. People are always surprised that I can write on cakes and have it actually look good. If someone prefers that a woman write on their cake, I always ask the one with the worst handwriting to do it.

Date: Dec 1, 2019

How about when they tell you what's in their plastic bags and how many of that item they have and that they have different produce items that aren't the same lol. Several act like it's their first time ever shopping and ask if they need to slide their Ralph's card or put a number in. They need help over and over same customers and can't do their phone number or always want digital coupons they can't seem to load or realize they have to load before in the check stand. The list goes on with coupon misuse and make it right on everything and what bags to use for what that they bring and did you make sure to get their bag points?? Some have no clue how to unload carts and bags they bring in to fill with groceries. They act likes its your job to unload for them as well.

Date: Dec 3, 2019

We have a few regulars that are just @$$ holes to us. It's getting old being treated with such disrespect. I think the land of kind manners died about three generations ago and it's only getting worse. The kind manners our ancestors carried over to the states is pretty dead. Especially in cities where people have chosen mammon as their god.

Date: Dec 4, 2019

I'm at fuel.

Customers treat me like I'm some kind of retard felon. Except, some kind of retard felon who specifically deserves it but is also their servant.

I fantasize about putting a grand on each pump and zip-tying the handles open, and leaving them all to flop around the pad like unattended gardenhoses. From there, it's a race between shooting the baffled customers until the SWAT team shows up and the low pressure alarm shutting the pumps off. At some point, incendiaries go off and several tens of thousands of gallons of fuel go up.

I'd never do it, of course (IT'S A GODDAMN FANTASY), but the only thing keeping me sober on the clock is being so hung over every goddamn day. ****.