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Post Info TOPIC: Do you have those silly Walmart-type greeters at the entrance to your store?
Anonymous

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Do you have those silly Walmart-type greeters at the entrance to your store?
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Our store advertised for a "Customer Engagement Specialist"-there os NO need for someone to greet every single customer that walks in and tells them to "Have a nice day" when they leave. This is KROGER not Walmart!!



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Anonymous wrote:

Our store advertised for a "Customer Engagement Specialist"-there os NO need for someone to greet every single customer that walks in and tells them to "Have a nice day" when they leave. This is KROGER not Walmart!!


 Well, all of us employees are ALREADY supposed to be greeting everyone that comes in the stores, At least, within reason.  (I won't interrupt someone obviously engrossed in what appears to be an "important" cellphone conversation, for instance).  I might wave or smile at them, but not speak. 

Are you serious that the job title really is "Customer engagement specialist"?????    



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Anonymous

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Kroger-Employee wrote:
Anonymous wrote:

Our store advertised for a "Customer Engagement Specialist"-there os NO need for someone to greet every single customer that walks in and tells them to "Have a nice day" when they leave. This is KROGER not Walmart!!


 Well, all of us employees are ALREADY supposed to be greeting everyone that comes in the stores, At least, within reason.  (I won't interrupt someone obviously engrossed in what appears to be an "important" cellphone conversation, for instance).  I might wave or smile at them, but not speak. 

Are you serious that the job title really is "Customer engagement specialist"?????    


That is what it was advertised at the entrances to our store!! Lame-I know 



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Anonymous

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With how understaffed departments are in stores this seems like a real waste.

Pretty sure this person is gonna get pulled six ways to Sunday - run out of carts? Go get carts! Not enough baggers? Go bag! Not enough cashiers? Go cashier! Not enough ClickList Selectors/Attendants? Go run a trolley/take orders out! Not enough produce clerks? Go stock bananas/strawberries/apples! Not enough grocery clerks? Go pull a pallet of water onto the sales floor!

And of course this being Kroger... we're sure to not have enough of ALL OF THE ABOVE.



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Anonymous

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Anonymous wrote:

Our store advertised for a "Customer Engagement Specialist"-there os NO need for someone to greet every single customer that walks in and tells them to "Have a nice day" when they leave. This is KROGER not Walmart!!


 You sound jealous and lazy cause you cant have that tupe of position. Just concentrate on smiling, knowing where every thing is at in the stores and stock the damn shelves.



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Anonymous

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We used to, but then they got rid of them.  The only one who kept her job was an old woman who they moved to bakery.



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Anonymous

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We used to have a bunch.  They were non union, so they were just all fired one day to cut costs.



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Anonymous

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They double as security in my store. Keeping an eye on people, making sure there's no walk outs. It's not just saying Hello. 



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Anonymous

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Stores vary a lot.  No, not here.  Greeters where I work are usually on punishment duty for being disabled.



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Anonymous wrote:

Stores vary a lot.  No, not here.  Greeters where I work are usually on punishment duty for being disabled.


 No but the store where I worked people dress up in Kroji uniform's.



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