1. Stop all special pricing and sales items during panic. We don't need the deals to bring people in the doors.
2. Close all stores by a certain time. Allow employees time to clean and stock without all the panicked, rude, crazy customers interrupting them.
3. Let customers know pick up stuff will be out of stock, late, etc. and (for ones still doing it) stop ratings for pickup.
4. Employees of stores are working long hours. When shift is done there is hardly anything left on shelves for them to take home to feed and take care of their own families. Figure something out so your employees can have the items and groceries their families need.
Post huge signs saying no returns due to contagious nature of virus...etc. Those thousand rolls of toilet paper you bought in a panic and want to try and return when everything dies, NOPE.
For the love of god stop asking if we have hand sanitizer. F'n stop people! Customers you should already know the answer is no so stop asking please! For the love of god please stop asking.
Post huge signs saying no returns due to contagious nature of virus...etc. Those thousand rolls of toilet paper you bought in a panic and want to try and return when everything dies, NOPE.
I visited a store that my old SM runs now. He was still having people face everything and build displays like it was any old day. Just drop the farking pallets on the floors and let customers have at it. So glad I don't work for that company anymore.
For the love of god stop asking if we have hand sanitizer. F'n stop people! Customers you should already know the answer is no so stop asking please! For the love of god please stop asking.
I visited a store that my old SM runs now. He was still having people face everything and build displays like it was any old day. Just drop the farking pallets on the floors and let customers have at it. So glad I don't work for that company anymore.
Well, my SM just said to pull the pallets on the floor if we want and don't worry about it...Work off the pallets, so that's what we're doing!
Desperate times call for desperate measures, my friends!
For the love of god stop asking if we have hand sanitizer. F'n stop people! Customers you should already know the answer is no so stop asking please! For the love of god please stop asking.
Heck, if they want it that bad, they could just make their own!
How about making sure the stores and departments have enough of the right-sized gloves, soap and hand sanitizer??? Oh yeah, that's right...The hand sanitizer we were using was being made in China and I guess that's a no-no now...
We can't get our own sanitizer, but they can make it in a New York prison...How's that for you???
I don't get it...
And yet, the biggest thing Kroger should do? HIRE...MORE...PEOPLE!!!