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Post Info TOPIC: Curious about other DSD experiences
Anonymous

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Curious about other DSD experiences
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First time ever posting here and I generally keep from posting anything about the company.  But after 20+ years here I need to vent. I am sure all companies have unrealistic and silly expectations that are forced down by corporate desk jockeys, but this place takes the marked-down day-old cake.

I work as a DSD receiver and I generally enjoy the position. Having a fixed first shift schedule is awesome and no other position has that. I find that I enjoy and bond with the drivers, sales people and merchandisers better than other workers some days.  Fellow workers are either dumb, lazy or both. The reclaim bin is a joke and can't hold much of anything and when you have broken leaking products tossed on top of everything it makes it a real "joy" to root through and try to mark down anything. It's even better when people just leave bins and bags of trash next to the dumpster (next to my desk) and no code greens are called the night before. People like leaving single pallets or small stacks of them instead of putting them in the right spot. Our salvage truck fills up fast and when it is full departments will leave their pallets, empty bins, divert bins, wrapped empties near my desk or outside. I then have to move everyone's junk all the way across the backroom to put on the truck. Sometimes I lose a good 20-30 mins having to organize a backroom that was fine when I left the day before. It is hard to get people to bring their salvage down early and get on the truck in time. Instead they just leave it for their night people and in turn gets dumped on me. Most people are also allergic to tying cardboard bales too.

I asked management to put me in the system to allow me to do price changes on products so I do not always have to put stickers on them and save me time and labor. Why mark down 300 cans when you can do it at a touch of a button? I guess I am good enough for corporate to let me check thousands of dollars of product a week but not good enough to have a quicker means of mark downs. Last week was terrible too, because due to the snowstorms here in the midwest we had a truck delayed and a double the next day. My day grocery manager wanted to clean up his backstock so I had the pleasure of marking down what felt like 1/3rd of the backroom. Usually I just mark stuff down and leave it in a cart for people to pick through. Now my manager won't allow that because she got bitched at for the carts so not only do I get slammed with mark downs I have to physically put them in racks that don't fit well.

Last year I had to change my backroom layout because soda salesmen were over ordering. So instead of having it in a good spot like before the pallets are now placed down a narrow hallway on top of racks. If a salesman ordered just enough for their allowed space they would run out. It only makes sense to order for business needs but that won't fit. During the holiday sales I had pallets all ran down the hallway, but according to my eset audit there is supposed to be nothing in hallway or any salvage outside. wtf? This setup is near impossible to work well, and all because the desk jockeys at the office want to tell people on the ground floor how to do their jobs. 

Sorry for the long rant but I am facing severe burn out. I hope to be able to do this a few more years and either step down or do something else. I came to this store because my other one closed down a few years ago. I've gotten used to it but it seems to only be getting worse.

 

 



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I love our delivery guys they are, mostly, always amazing. I have no idea how they are so cheery in the mornings. Our grocery head always drilled it into their guys to always tie bails so dealing with salvage was always a breeze when they didn't over bail.

The worst part of DSD has always been doing the markdowns. Having numbers is a pain because you're expected to do more than just fix pricing at that point. They will basically want you to run the whole store. You'll be acting like a grocery backup while not being paid as one. (At least that's how it was for me)

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Anonymous

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Sometimes it feels like we have do a little of everything while other people barely do 1 job. Depending on what day it is or if our bread person is off, I get asked to do backstock too sometimes. Sure! Why not? I don't mind it if I am caught up but it kind of bothers me when I see 4 people working in dairy (who never tie bales) and I am by myself in my area. Not that my area needs more than that most of the time, mind you. 

And not everyone in my store is bad, but it seems like a lot. Something else I noticed too is it is very rare to see anyone tie empty totes either. One day I saw a pallet filled up and instead of wrapping it and replacing with a new flat people just started stacking new empties right next to it on top of stuff. Funny how a person who does not work totes still has to wrap them for people who do. 

Are most Kroger employees this entitled and worthless? Or am I just in a bad spot?

 

 



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