Kroger Employee Forum

yankeedog · yankeedog

At the location I work at we received training several months ago addressing the many complaints the front-end coordinator, who is over an area of stores including the one I work at, received. She has a certain way she wants the front-end to run regarding our checking out our customers. Here is what we...

kroagrr · Anonymous

Since we are baking at another store there is a delivery service bringing our prodct to us. The problem is the delivery truck is lower than a kroger trailer. The dock plate does not extend far enough to hit the back of his truck. So not only do we have to step over the gap to get into a lower truck, we have to ba...

Anonymous

Anybody eat bad fish at kroger?

corgclerk · corgclerk

The site is down for everyone right?

Anony

When you're zooming through an order, especially a large one, thinking you're about to have a quick transaction, and then.. The customer starts telling you a long story towards the end of the transaction, so you know they're gonna stick around and kind of slowpoke around their payment to talk more T...

Alison Hendrix

Well, our store has a "Bulk Foods" section. And yesterday I happen to have a customer come through my line with some bags of cashews and other high priced nuts with pre-printed labels on them. Now, the funny thing is, they were priced as peanuts (which I think are around $3 or $4 a pound). I know for a fact t...

Anonymous

If I work 19 hours Monday through thrisday But only six hour on Friday and only get 38 hours a week do I have over time for the days I worked over 8

yankeedog · yankeedog

I had a customer who was on her phone the entire time during her transaction, including after she paid. So I bagged her groceries in plastic, but she got pissy and said that she wanted paper. So how do you deal with customers like this, especially when they are still on their phone after paying?

Anonymous

tl;dr: title. I work at a Kroger near Nashville and have been since last year. As a mixed clerk, I put every ounce of effort I possibly can into ensuring that the customer's experience is as smooth and efficient as possible. I don't like to brag, but I'm definitely one of the fastest baggers and cashiers...

Anonymous

Hi everyone, I'm new to the forums and I wasn't really sure how to go about this, so I came here hoping for some helpful advice. I hesitated about posting, but I slapped my hands over my eyes and just clicked submit. This hasn't really happened to me before, and maybe I'm making a big deal out of nothing, bu...

Anonymous

The period of being able to report this has passed, I was afraid to post it because it's kind of detailed and i didn't want to be identified, but I want advice on this situation as it could happen to me again, and i want to be prepared. I transferred from the worst store in the state, to a training store. Our S...

EUID_Unknown · Mr Frontenac

It's the only function I don't know.

EUID_Unknown · Anonymous

I'm thinking of retiring, but I don't know where to get information.

Anonymous

I am a cashier for Kroger, I'm in my 30s but wish to train in a different career, retail just isn't for me so I've been offered a place on a college course that will train me so I can get into the healthcare field. The course will involve me doing evening classes Monday through Friday, at the moment I just wor...

kingstoopids · kingstoopids

How many thousands of calls have you gotten about this? Can't wait for this damn eclipse to be over

EUID_Unknown · EUID_Unknown

I would love to know if anyone from GO or KMA leadership looks at these posts! Simple reply would would be nice!

Anonymous

We have a serious problem where I work of information never getting where it needs to be. None of these issues have been addressed, let alone fixed, for months. 1. The store is a newer one, but was designed a little over a decade ago, and the next nearest competitor closed only a few months ago. We have way...

Mr Frontenac

And do they say hello to you back? I noticed that when I'm on register, 50% of customers don't say hello or acknowledge my existence when I say hello to them. But when a supervisor or manager is on the register, ALL the customers say hello to them.

Anonymous

Or is it set in stone once it's assigned to you?

Valued Customer

I'm interested in knowing some of the things that bug you about your store's front end.

Topic		Started By	Replies	Views	Last Post
	Customer tells me that we are rude when we rush the customer through the line at checkout (Preview) At the location I work at we received training several months ago addressing the many complaints the front-end coordinator, who is over an area of stores including the one I work at, received. She has a certain way she wants the front-end to run regarding our checking out our customers. Here is what we...	yankeedog	8	1317	Aug 23, 2017 by Lane Hardy
	Just waiting for someone to get hurt (Preview) Since we are baking at another store there is a delivery service bringing our prodct to us. The problem is the delivery truck is lower than a kroger trailer. The dock plate does not extend far enough to hit the back of his truck. So not only do we have to step over the gap to get into a lower truck, we have to ba...	Anonymous	10	1468	Aug 23, 2017 by kroagrr
	Bad fish (Preview) Anybody eat bad fish at kroger?	Anonymous	13	2088	Aug 22, 2017 by Anonymous
	Great People Site (Preview) The site is down for everyone right?	corgclerk	5	929	Aug 22, 2017 by Anonymous
	Don't You Just Hate.. (fill in the blank!) (Preview) When you're zooming through an order, especially a large one, thinking you're about to have a quick transaction, and then.. The customer starts telling you a long story towards the end of the transaction, so you know they're gonna stick around and kind of slowpoke around their payment to talk more T...	Anony	15	1474	Aug 22, 2017 by Bakerchick25
	So is this considered theft? (Preview) Well, our store has a "Bulk Foods" section. And yesterday I happen to have a customer come through my line with some bags of cashews and other high priced nuts with pre-printed labels on them. Now, the funny thing is, they were priced as peanuts (which I think are around $3 or $4 a pound). I know for a fact t...	Alison Hendrix	3	1143	Aug 22, 2017 by Anonymous
	F I work 10-11 hours s day Monday through Thursday (Preview) If I work 19 hours Monday through thrisday But only six hour on Friday and only get 38 hours a week do I have over time for the days I worked over 8	Anonymous	4	1144	Aug 22, 2017 by Anonymous
	How do you deal with a customer who is on their phone the entire time? (Preview) I had a customer who was on her phone the entire time during her transaction, including after she paid. So I bagged her groceries in plastic, but she got pissy and said that she wanted paper. So how do you deal with customers like this, especially when they are still on their phone after paying?	yankeedog	9	1281	Aug 22, 2017 by Anonymous
	I took my break without permission because it was getting bloody late and got bitched at. Should I be concerned? (Preview) tl;dr: title. I work at a Kroger near Nashville and have been since last year. As a mixed clerk, I put every ounce of effort I possibly can into ensuring that the customer's experience is as smooth and efficient as possible. I don't like to brag, but I'm definitely one of the fastest baggers and cashiers...	Anonymous	9	1534	Aug 22, 2017 by Anonymous
	Assistant Store Manager Harrasment (Preview) Hi everyone, I'm new to the forums and I wasn't really sure how to go about this, so I came here hoping for some helpful advice. I hesitated about posting, but I slapped my hands over my eyes and just clicked submit. This hasn't really happened to me before, and maybe I'm making a big deal out of nothing, bu...	Anonymous	6	1529	Aug 22, 2017 by Anonymous
	Should I have went to the union? (Preview) The period of being able to report this has passed, I was afraid to post it because it's kind of detailed and i didn't want to be identified, but I want advice on this situation as it could happen to me again, and i want to be prepared. I transferred from the worst store in the state, to a training store. Our S...	Anonymous	4	1556	Aug 22, 2017 by Anonymous
	what does the "Take Extract" function do on Uscan (Preview) It's the only function I don't know.	Mr Frontenac	1	3506	Aug 22, 2017 by EUID_Unknown
	How does one get info on getting ready to retire? (Preview) I'm thinking of retiring, but I don't know where to get information.	Anonymous	1	1065	Aug 22, 2017 by EUID_Unknown
	Going to college part time. (Preview) I am a cashier for Kroger, I'm in my 30s but wish to train in a different career, retail just isn't for me so I've been offered a place on a college course that will train me so I can get into the healthcare field. The course will involve me doing evening classes Monday through Friday, at the moment I just wor...	Anonymous	3	1281	Aug 22, 2017 by Anonymous
	Hiiiiii do you have anymore solar eclipse glassessssss? (Preview) How many thousands of calls have you gotten about this? Can't wait for this damn eclipse to be over	kingstoopids	4	1087	Aug 22, 2017 by Anonymous
	You think anyone from GO-Corporate look at these posts? (Preview) I would love to know if anyone from GO or KMA leadership looks at these posts! Simple reply would would be nice!	EUID_Unknown	4	1124	Aug 21, 2017 by Anonymous
	No communication up the chain. (Preview) We have a serious problem where I work of information never getting where it needs to be. None of these issues have been addressed, let alone fixed, for months. 1. The store is a newer one, but was designed a little over a decade ago, and the next nearest competitor closed only a few months ago. We have way...	Anonymous	8	1458	Aug 21, 2017 by Anonymous
	When you're cashiering, do you say hello to every single customer? (Preview) And do they say hello to you back? I noticed that when I'm on register, 50% of customers don't say hello or acknowledge my existence when I say hello to them. But when a supervisor or manager is on the register, ALL the customers say hello to them.	Mr Frontenac	3	1330	Aug 21, 2017 by Anonymous
	How do you change your register password? (Preview) Or is it set in stone once it's assigned to you?	Anonymous	8	2218	Aug 21, 2017 by Anonymous
	Things you hate about the front end (Preview) I'm interested in knowing some of the things that bug you about your store's front end.	Valued Customer	17	3647	Aug 21, 2017 by Anonymous
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