Kroger Employee Forum

4hourrush · Anonymous

How do I avoid being fired during the 60 Day probation period at the call center? How do I learn to keep ACW at 90 minutes or less every week? This is stressing me out. I can't lose my job. I'm still in nesting. Please, please, pretty pretty PLEASE somebody put my mind at ease!!!!!!!!!

Anonymous

I had an over the phone interview and was told to come in the following Monday. I went in on the closest Kroger store and I had to sign some forms and get a drug test. The woman who gave me all of this, told me to come in for orientation on the following Saturday and that she would give me information regarding...

Anonymous

Can somebody please tell me if they really fire you for not making perfect average After Call Work time in the call center?! Please help me. I'm really scared.

HerWayOrTheHighway

We got a new FE lead a month or so ago, she's OK but definitely the type to do things her way. Not overly bossy/strict, but she does *her* job the way she wants to. Anyways, since she's started making the FE schedule, we've noticed more and more problems with people getting scheduled outside their eSched...

tessy · tessy

I was given shoppers card when I finished orientation, can I start using it right away or is there any procedure before use.

Lord_Uboat · Anonymous

Does anyone else out there find it difficult if not impossible to run a "good" dairy department? Even when I have a person that can work more than 120-150 cases in an 8 hour shift, the task seems insurmountable. Shelves stocked, milk freshness, product rotation, cleaning, sales plann...

krogerman77 · krogerman77

I was talking a friend of mine that use to work with Kroger. She was at one of the stores on the other side of town and said they had someone just walking around the store and engaging customers and seeing if they needed any help. She said at one point they paged a Hospitality Officer to the service desk. ...

BagBoy · Weiner boy

Kroger removed my will to live. I shat on the floor in produce and they put it in with the dates. then my manager found out and, boy, did he have some words for me. to quote him, he said "what?" Do i get fired? should I come back and say sorry? I need money for heroin addiction. ok thx luv u bb kk k bi

Anonymous

does anyone have a cheat sheet for codes etc. For running self checkout lanes?

Lord_Uboat · Anonymous

Hey, so im 16 i just started working at my local krogers, i went through the hiring process, orientation, and my 3 days of training, anyways i had just finished my training last sunday, and have been waiting for them to put me on the schedule, i checked greatpeople.me eschedule there it says no hours, i c...

Lord_Uboat · Lord_Uboat

What is the GATT program? I saw some stickers and management says we might do a full store meeting on it. My guess so far is that it's another incarnation of serving customers. But then I thought mystery shoppers were still trying to find the 3 A's.

Anonymous

Kroger, Macy's Face Boycott Call After Opposing Texas Equal Pay Bill The Huffington Post | By Amanda Terkel Posted: 08/07/2013 5:26 pm EDT Updated: 08/08/2013 9:47 am EDT A progressive group is calling for a boycott of the retailers Macy's and Kroger Food Store...

firedreams · firedreams

i'm a floor sup. plus cashier, uscan attendant the other day at work the management relief threaten to make me a bagger again if i wasn't good at flooring also everyone else says im really good at it. when i started 8 yrs ago i was a bagger. can she actually do that. wouldn't they just put me back on uscan if...

whatever · Anonymous

Our front end supervisors put those who they meh be upset with or don't like on the first register after express. Always the busiest. You never get a break.

whatever · Anonymous

What is the reason behind no water at you register? From greeting customers and none stop orders having no water is a health issue..

Skyqueen717

Hey ya'llz! Just wanted to let ya know that I finally quit Kroger after 5 years and got a job as a flight attendant with a major airline. I literally can't wait to start. No more putting up with people's **** and being treated like a slave Cuz if it happens, you'll be thrown off my flight haha.

DeltaGrocery · DeltaGrocery

So, we just head inventory for the first time with this new method. The one where you shoot everything to a location number, then just pull that up in ISP and make a printout instead of printing out tags to stick on everything. Everything went fine on our end, but then they came to actually do the invent...

Dianite · Dianite

So I have worked as a cashier at Kroger for about 3 1/2 yrs. Ever since Kroger started the apron policy I decided to never wear one. I hate aprons, I don;t like putting things that heavy over my neck because I feel getting choked, it's been about 2 months since they implemented and none of my managers tried...

firedreams · firedreams

to the lady who extreme coupons and goes through the uscan at the busiest time with over two carts fulls of stuff then make me scan 500 coupons for her, 300 of which are for clearance items that can't be used with coupons in my store its a big no no. then screams at me about the coupons i can't use for her and de...

MrFreightBoss · MrFreightBoss

Hey guys, store renowned beast-of-a freight thrower and all around proud worker MrFreightBoss here. Some of you will remember me from my previous post a few months back about what is expected of you on your freight crew. Now, I'm sure you can all relate with me on what a pain in the ass those backstock ni...

Topic		Started By	Replies	Views	Last Post
	Call Center (Preview) How do I avoid being fired during the 60 Day probation period at the call center? How do I learn to keep ACW at 90 minutes or less every week? This is stressing me out. I can't lose my job. I'm still in nesting. Please, please, pretty pretty PLEASE somebody put my mind at ease!!!!!!!!!	Anonymous	3	922	Aug 15, 2015 by 4hourrush
	I was told I would have orientation but I don't know what to do (Preview) I had an over the phone interview and was told to come in the following Monday. I went in on the closest Kroger store and I had to sign some forms and get a drug test. The woman who gave me all of this, told me to come in for orientation on the following Saturday and that she would give me information regarding...	Anonymous	5	987	Aug 15, 2015 by Anonymous
	Metrics consistency in Call Center (Preview) Can somebody please tell me if they really fire you for not making perfect average After Call Work time in the call center?! Please help me. I'm really scared.	Anonymous	1	705	Aug 15, 2015 by Anonymous
	FE lead overriding people's availability (Preview) We got a new FE lead a month or so ago, she's OK but definitely the type to do things her way. Not overly bossy/strict, but she does her job the way she wants to. Anyways, since she's started making the FE schedule, we've noticed more and more problems with people getting scheduled outside their eSched...	HerWayOrTheHighway	3	1173	Aug 15, 2015 by Anonymous
	shoppers card (Preview) I was given shoppers card when I finished orientation, can I start using it right away or is there any procedure before use.	tessy	1	776	Aug 14, 2015 by Anonymous
	Dairy Managers..... (Preview) Does anyone else out there find it difficult if not impossible to run a "good" dairy department? Even when I have a person that can work more than 120-150 cases in an 8 hour shift, the task seems insurmountable. Shelves stocked, milk freshness, product rotation, cleaning, sales plann...	Anonymous	10	2595	Aug 14, 2015 by Lord_Uboat
	Hospitality Officer, WTF is that?! (Preview) I was talking a friend of mine that use to work with Kroger. She was at one of the stores on the other side of town and said they had someone just walking around the store and engaging customers and seeing if they needed any help. She said at one point they paged a Hospitality Officer to the service desk. ...	krogerman77	15	3789	Aug 13, 2015 by Lord_Uboat
	Boo hoo (Preview) Kroger removed my will to live. I shat on the floor in produce and they put it in with the dates. then my manager found out and, boy, did he have some words for me. to quote him, he said "what?" Do i get fired? should I come back and say sorry? I need money for heroin addiction. ok thx luv u bb kk k bi	Weiner boy	8	1061	Aug 13, 2015 by BagBoy
	Self checkout codes and procedures (Preview) does anyone have a cheat sheet for codes etc. For running self checkout lanes?	Anonymous	8	2959	Aug 13, 2015 by Anonymous
	Quick Question - in need of help (Preview) Hey, so im 16 i just started working at my local krogers, i went through the hiring process, orientation, and my 3 days of training, anyways i had just finished my training last sunday, and have been waiting for them to put me on the schedule, i checked greatpeople.me eschedule there it says no hours, i c...	Anonymous	2	846	Aug 13, 2015 by Lord_Uboat
	GATT? (Preview) What is the GATT program? I saw some stickers and management says we might do a full store meeting on it. My guess so far is that it's another incarnation of serving customers. But then I thought mystery shoppers were still trying to find the 3 A's.	Lord_Uboat	4	906	Aug 13, 2015 by Anonymous
	way to go Krogers (Preview) Kroger, Macy's Face Boycott Call After Opposing Texas Equal Pay Bill The Huffington Post \| By Amanda Terkel Posted: 08/07/2013 5:26 pm EDT Updated: 08/08/2013 9:47 am EDT A progressive group is calling for a boycott of the retailers Macy's and Kroger Food Store...	Anonymous	3	1739	Aug 13, 2015 by Anonymous
	question (Preview) i'm a floor sup. plus cashier, uscan attendant the other day at work the management relief threaten to make me a bagger again if i wasn't good at flooring also everyone else says im really good at it. when i started 8 yrs ago i was a bagger. can she actually do that. wouldn't they just put me back on uscan if...	firedreams	5	1216	Aug 13, 2015 by DeltaGrocery
	What register is best to work on. (Preview) Our front end supervisors put those who they meh be upset with or don't like on the first register after express. Always the busiest. You never get a break.	Anonymous	5	1012	Aug 13, 2015 by whatever
	Water at your register. (Preview) What is the reason behind no water at you register? From greeting customers and none stop orders having no water is a health issue..	Anonymous	12	2114	Aug 13, 2015 by whatever
	New job! (Preview) Hey ya'llz! Just wanted to let ya know that I finally quit Kroger after 5 years and got a job as a flight attendant with a major airline. I literally can't wait to start. No more putting up with people's **** and being treated like a slave Cuz if it happens, you'll be thrown off my flight haha.	Skyqueen717	4	991	Aug 13, 2015 by Anonymous71
	New inventory method nightmare (Preview) So, we just head inventory for the first time with this new method. The one where you shoot everything to a location number, then just pull that up in ISP and make a printout instead of printing out tags to stick on everything. Everything went fine on our end, but then they came to actually do the invent...	DeltaGrocery	1	1163	Aug 13, 2015 by Anonymouse1
	I finally think I'm done with the hell hole that's called Kroger (Preview) So I have worked as a cashier at Kroger for about 3 1/2 yrs. Ever since Kroger started the apron policy I decided to never wear one. I hate aprons, I don;t like putting things that heavy over my neck because I feel getting choked, it's been about 2 months since they implemented and none of my managers tried...	Dianite	12	2012	Aug 13, 2015 by valeria
	rant about extreme couponers (Preview) to the lady who extreme coupons and goes through the uscan at the busiest time with over two carts fulls of stuff then make me scan 500 coupons for her, 300 of which are for clearance items that can't be used with coupons in my store its a big no no. then screams at me about the coupons i can't use for her and de...	firedreams	20	2752	Aug 12, 2015 by Anonymous
	Those of you working with the CAO (Computer Assisted Ordering) and backstock a lot, maybe you'll understand my plight. Freight freight crew night crew stocker grocery (Preview) Hey guys, store renowned beast-of-a freight thrower and all around proud worker MrFreightBoss here. Some of you will remember me from my previous post a few months back about what is expected of you on your freight crew. Now, I'm sure you can all relate with me on what a pain in the ass those backstock ni...	MrFreightBoss	7	4115	Aug 12, 2015 by Anonymous
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